To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Suzhou Wuzhong. Reporting to the BU Head, the Program Manager role involves What a typical day looks like: • Initiates, monitors and directs projects and programs from inception through delivery; • Organizes project-related activities and communications among departments, customers, vendors and the community; • Directs the activities of program managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area; • Drives strategies to deliver customer requirements and recommend company capabilities in manufacturing and engineering services; • Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program; • High level contact for negotiations with customer on all contracts, pricing and other business items. Maybe primary contact for new or critical customer programs; • Responsible for management of customer satisfaction, the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions; • Reviews high-level program reports and presentations for management, customers and others; • Participates in Profit and Loss (P